Settings

How do I enable location services for Shopkick? Apr 06, 2017 03:36PM PDT

If the app isn't locating you, confirm that your location services are enabled in your phone's settings. To e...


What if the app still can't locate me? Nov 24, 2015 04:53PM PST

If your location settings look correct, uninstall and reinstall the app to get the most up-to-date location ve...


Why is the app locating me even when it's off? Apr 06, 2017 03:37PM PDT

For iPhone users only: We leveraged Apple's geonotification framework to remind shopkickers to open the app an...


How do I change my notification settings? Apr 06, 2017 03:37PM PDT

For Android users, the notification settings are within the app; for iPhone users, push notifications are cont...


How do the sound settings work? Apr 06, 2017 03:37PM PDT

Shopkick's sound profile uses the main media sound on your phone, just like your music player. Because it can'...


How do I manage my Facebook settings? Apr 06, 2017 03:37PM PDT

If you registered your Shopkick account directly with your Facebook account (e.g. you have no password) then y...


How do I allow access to my contacts so I can invite friends? Apr 06, 2017 03:37PM PDT

For iPhone users only: to allow Shopkick to access your contacts, you need to change the settings in your main...


How do I make my Shopkick profile private? Apr 06, 2017 03:37PM PDT

Profile privacy status is controlled in Shopkick settings. Access the settings menu by swiping to the right a...


Can I move the Shopkick app to the SD card? Apr 06, 2017 03:38PM PDT

Most Android users can move Shopkick to the SD card, but it depends on your device and operating system. If yo...


How do I unsubscribe from Shopkick emails? Apr 05, 2017 01:20PM PDT

If you want to unsubscribe from emails, just click the unsubscribe link at the bottom of one of the emails and...