I had to return an item from a linked card transaction for which I have kicks pending, what happens now? Last Updated: Oct 17, 2016 01:28PM PDT

Our system should automatically deduct the kick amount for the value of that item (or items) from your pending kick amount.  Please make sure to hang onto all of your receipts where kicks are involved, as sometimes the wires get crossed when return information is sent from MasterCard or Visa to us, and we won't be able to help you resolve the situation unless we're able to see all of the involved receipts.