Why does it say my phone number is already taken? Last Updated: Nov 24, 2015 03:42PM PST

If you are getting a message that your phone number is already registered, chances are you have an account already and just need to log in.
 
Try this to check:
  1. Tap on the person icon to open the left menu
  2. At the top of the page you should see the option to "Register or Sign In"
  3. Enter your email and password, or select Google+ or Facebook, if you originally used one of those.
If you continue to have trouble, contact our support team for assistance: help@shopkick.com