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What is Shopkick?
What are kicks?
How do I navigate the app?
Where's my account?
Questions by Topic
How do I get walk-in kicks?
Why isn't a walk-in available?
Why do walk-in kick amounts vary?
What can I do if I'm having trouble getting walk-in kicks?
How do I scan products?
Where can I find scans?
Which code do I scan?
Why isn't the barcode being recognized?
What if I can't find the item to scan?
How do I earn kicks for purchases?
How do I link a credit or debit card?
How secure is linking a credit/debit card to Shopkick?
Why do linked card transactions have to be run as credit?
Where can I use my linked card to get kicks?
How do I log back into my account?
What if I forgot my login information?
What if I forgot my password?
Why does it say my phone number is already taken?
Can I update my registered information?
How do I collect referral kicks for inviting my friends?
Can I refer friends without using the contact picker?
Why do you need access to my contacts?
How many friends can I invite for kicks?
Why didn't my invite go through?
Rewards & Kicks
What are kicks worth?
How do I redeem kicks for rewards?
How do I find kicks near me?
How are rewards delivered?
Where can I find my reward?
Groceries & Lists
How should I use the “Grocery Offers” tab?
Are the items in the grocery tab available at every store?
How do I show just the specific stores where I like to shop?
I like a item I found it my “Grocery Offers” tab, how do I add it to my list?
Why did I get an error saying “the app does not recognize my location” when I scan from the grocery tab?
How do I enable location services for Shopkick?
What if the app still can't locate me?
Why is the app locating me even when it's off?
How do I change my notification settings?
How do the sound settings work?
What are basic troubleshooting tips?
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